This Privacy Policy explains how Pixel Framers LLC (“Pixel Framers,” “we,” “us,” or “our”) collects, uses, and protects information in connection with the Lightbox Shopify app (the “App”).
Who We Are
Pixel Framers LLC
2220 Landmark Place STE 8
Manasquan, NJ 08736, USA
Contact: [email protected]
Information We Collect
- Email Address (Required) — When you install or use the App, we collect and store your email address for account and support purposes.
- No Sensitive Data — We do not collect or store sensitive information (e.g., payment card details, government IDs, health data) and we do not store merchant customer data.
- Ephemeral Processing Only — Product images and related assets you use inside the App may be processed transiently to generate outputs, but we do not persist these files or their contents after processing completes.
How We Use Your Information
- Account & App Operations — Provide, maintain, and improve App functionality.
- Support & Service Communications — Respond to inquiries, technical issues, and important notices about the App.
- Security & Abuse Prevention — Detect, prevent, and address fraud or misuse.
- Legal Compliance — Comply with applicable laws, regulations, and legal process.
Legal Bases for Processing (EEA/UK)
- Performance of a Contract — To operate the App you installed.
- Legitimate Interests — To secure, maintain, and improve the App.
- Consent — Where required for specific communications; you may withdraw consent at any time.
Data Sharing
- Service Providers — We may share your email address with trusted vendors (e.g., hosting, error monitoring, customer support) who process it on our behalf under confidentiality and data protection obligations.
- Shopify — The App operates within the Shopify ecosystem and may interact with Shopify services in accordance with Shopify’s terms and privacy policy.
- Legal Requirements — We may disclose information if required by law or to protect our rights or users’ safety.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Data Retention
We retain your email address for as long as your App installation is active or as needed to provide support. When you uninstall the App or request deletion, we delete your stored email within 30 days, subject to any longer retention required by law (e.g., tax, audit, or compliance obligations).
Security
We use reasonable administrative, technical, and organizational measures to protect your email address. No method of transmission or storage is 100% secure; we continuously work to improve our safeguards.
International Transfers
We are based in the United States and may process information in the U.S. and other countries. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for transfers from the EEA/UK.
Your Rights
- Access/Correction/Deletion — You can request access to, correction of, or deletion of your email address.
- EEA/UK — You may also object to or restrict processing, or request portability, where applicable.
- California (CCPA/CPRA) — You have rights to know, delete, correct, and opt out of “selling” or “sharing” (we do neither). You will not be discriminated against for exercising your rights.
To exercise rights, contact us at [email protected]. We may take steps to verify your request.
Uninstalling & Data Deletion
You can uninstall the App at any time from your Shopify admin. Uninstalling stops our access to your store and schedules deletion of your stored email within 30 days. You can also email [email protected] to request expedited deletion.
Children’s Privacy
The App is not directed to children under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new effective date. Material changes will be communicated within the App or by email when appropriate.
Contact Us
For questions or requests about this Privacy Policy, contact:
Pixel Framers LLC
2220 Landmark Place STE 8
Manasquan, NJ 08736, USA
[email protected]